Privacy Policy

Information We Collect

We only collect information necessary to process your transactions:

• Contact information: Your WhatsApp phone number and messages you send to our support
• Payment information: Your Nigerian bank account details to send you payment after successful trades
• Transaction information: Gift card type, amount, card details and your transaction history
• Technical information: Basic device and browser data for site security and functionality

How We Use Your Information

We use your information only for:

• Processing your gift card exchanges and sending payments to your bank
• Providing 24/7 customer support and resolving transaction issues
• Verifying transaction security and preventing fraud or stolen cards
• Improving our service speed and reliability

We never sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

All transaction data is encrypted with industry-standard security measures. We only retain your data for as long as needed to process transactions and comply with Nigerian legal requirements. Only authorized support staff have access to transaction data.

Cookies

We use minimal necessary cookies to improve site performance and remember your preferences. You can disable cookies in your browser settings, though some site features may not work correctly.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any incorrect information
• Request deletion of your data, subject to legal record-keeping requirements
• Opt out of any non-essential service communications

Contact Us

If you have questions about this Privacy Policy, reach out to us via WhatsApp or email in the site footer.